Via One — Manuals¶
Via One Documentation Hub
Operations manuals, partner integration guides, and reference specifications
for the Via One platform.
Welcome to the Via One documentation hub. Every manual published here is available both as an interactive web page (search-friendly, mobile-responsive, with copy-to-clipboard code blocks) and as a downloadable PDF for offline reading or sharing.
What's here¶
Live Transaction Console
Internal EN + ESThe live observability surface — every inbound API hit, outbound provider call, and webhook delivery in one auto-refreshing page.
Command Center
Internal EN + ESComprehensive master manual covering Brain Hub, Testing CC, NOC, CRM, deploy ops, integrations reference. 60+ pages.
Partner Integration
PartnerAPI references and integration guides for Via One partners — HAZ, MobiSend, RISE Holdings, SmartBiz, distributor APIs, and more.
Reference Specs
ReferenceTelefónica wire-protocol specifications, Servipagos partner manuals, and other third-party reference documentation.
Key audiences¶
| Who you are | Start here |
|---|---|
| New Via One operator (system_admin) | Command Center master manual — read Parts I-III on Day 1 |
| On-call engineer triaging an incident | Live Transaction Console + Command Center Part V (NOC) |
| Partner integrating against the API | Partner Manuals — find your specific partner doc |
| Compliance officer / auditor | Command Center Section 9 (OFAC) |
| Distributor user clicking around the dashboard | Command Center Parts I, IV |
What's new¶
- 2026-05-06 — Initial publication of the documentation hub. Live Transaction Console manual published. Command Center master manual published in English + Spanish editions.
Document conventions¶
- Every manual section has a "Last reviewed" date stamp at the bottom — when the underlying surface changes, the date and version number update independently.
- Screenshots are marked with
[FIGURE X: ...]placeholders. Real screenshots will be inserted as the live UI captures are taken. - Code blocks have a copy-to-clipboard button (top-right of any code block).
- Search (top of the page) covers the entire site — paths, partner names, F39 codes, table names, anything.
Need a manual that's not here?¶
See the Manual Roadmap for the full list of planned and existing manuals, with priority ordering.
To request a new manual or report errors in an existing one, contact your Via One representative.